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By Janet Pinkerton
| February 01, 2013
Students work through through CCNA 2 curriculum involving basic router and switch configuration at the CompTIA/Cisco Networking Academy classroom/lab at Burnaby South Secondary in Burnaby, BC, Canada. The Computer Networking Technician (CNT) program at Burnaby South Secondary School, located in a Vancouver suburb, is creating student pathways to IT-related jobs and higher education, thanks to great local partnerships, an exceptional instructor and strong district support.
For Burnaby South ...
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By Janet Pinkerton
| February 01, 2013
Canada's Information & Communications Technology Council (ICTC), CompTIA, Cisco Canada and other IT groups are campaigning across the nation's provinces and territories to establish the ICTC's "Focus on Information Technology" program in more Canadian high schools and school districts.
The Focus on Information Technology (FIT) program is a two-year course designed for 11th and 12th graders that combines training for IT certifications, hands-on lab experience, non-paid work experience, job ...
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By Janet Pinkerton
| January 28, 2013
Let your customer vent their frustrations first, advises Sharon Nielsen, account manager at One Prospect Technologies. "Most people, once they have vented their frustrations and felt heard, calm down on their own and become more willing to listen to your suggested resolutions, or provide feedback with suggestions of their own," she says. Your customer is screaming, or worse, quietly seething. What is the best way for you to respond? Several seasoned IT professionals recently shared their best ...
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By Natalie Velazquez
| January 23, 2013
More money may be coming your way if you're an IT pro. The average annual salary for technology professionals jumped more than 5 percent, from $81,327 in 2011 to $85,619 in 2012, according to the Dice annual salary survey released this week. This is the biggest wage increase in the profession since the early 2000s.
And it's not just seasoned professionals who are getting a bigger paycheck. Salaries for IT pros with two years or less experience reported an increase of 8 percent, bringing the ...
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By Janet Pinkerton
| January 18, 2013
Leanne Bailey realized she had a knack for understanding how computers worked during a college work-study job troubleshooting in a computer lab, and that knack kept leading her back to an IT career.
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By Jim Staats
| January 14, 2013
Hitomi Ito
For one venerable professional services firm in Japan, the value of a well-trained employee is established the moment he or she walks through the front door.
Tokyo-based Quest Co., Ltd. can attribute a long history of successful client relationships to an adaptable, knowledgeable and skilled workforce. For the past few years, CompTIA has helped Quest achieve that goal for employees both new and experienced.
The company added CompTIA A+, CompTIA Network+, CompTIA Security+ and ...
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By Janet Pinkerton
| January 10, 2013
Danny Poull
Danny Poull
Sr. Systems Engineer, CCC Technologies Inc., Elk Grove Village, Ill. Danny Poull attributes the launch of his IT career to the person who told him that the clocks on the company's phone and computer networks couldn't be synched. "After three hours, I was able to fix it," Poull recalls. "Then I was like, 'What else can I fix?' "
That happened in 2006, when Poull was an intern at CCC Technologies, working internal IT support, spending his day changing passwords on V ...
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By Janet Pinkerton
| January 08, 2013
If you can say 'I have juggled multiple tasks successfully, and delivered results on time, within budget and with high levels of customer satisfaction,' you are doing the work of two or three people! Now that can help you land a job." Donna Farrugia, executive director, The Creative Group Good project management skills are highly valued in IT and other industries. But people generally don't arrive in the workforce knowing how to initiate, plan, execute and close a project on time and on budg ...
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By Jim Staats
| December 28, 2012
Takeaway of the week is a tumultuous, industry-altering year for IT comes to a close with positive predictions and high expectations for the coming year. IT job seekers don't have time to catch a breath because from all appearances, the industry remains on the rise in expansion and prominence with no signs of slowing down. To-Do List to Shake Up IT Career Whether you're an active job seeker in the ever-changing IT industry or an entrenched veteran in need of new challenges, your New Year's resol ...
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By Jim Staats
| December 21, 2012
Takeaway of the week is that it's good, nay, great to be a developer with an understanding of the agile process, for such a person is quite the commodity. Speaking of commodities, the IT industry as a whole has a sunny spending forecast for the coming year and another resource highlights basic business know-how as a commodity that's key when it comes to job-seeking. Headhunters: Jobs-a-Plenty for Agile Developers If you're in the market for a development job and you have a solid comfort level wi ...
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