All CompTIA voucher purchases are final. Please verify you have selected the correct voucher type, the desired quantity and the country where the exam(s) will be taken.
Voucher Terms and Conditions:
- All vouchers, including any retakes, are valid for 12 months from the date of purchase unless otherwise noted.
- You must register and take your exam prior to the voucher expiration date.
- Voucher expiration dates cannot be extended under any circumstances.
- Vouchers are country and currency restricted.
- Vouchers cannot be redeemed for cash or credit.
- Vouchers are non-refundable and non-returnable.
- Vouchers may not be resold.
- Vouchers are program specific, and in some cases, exam specific.
- Vouchers are not transferable between programs.
- One voucher is applicable towards one exam at an authorized CompTIA Test Service Provider.
- CompTIA and its authorized Test Service Providers are not responsible for lost or stolen vouchers.
- CompTIA is not responsible for vouchers obtained through unauthorized resellers or by fraudulent means.
- CompTIA will not replace or refund any voucher that is found to be fraudulent or previously used.
- Certification exam retirement dates supersede voucher expiration dates. CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.
Voucher Terms and Conditions:
- For voucher purchases that include a retake, if you fail the exam on your first attempt use the same voucher to register and retake the exam.
- All vouchers, including any retakes, expire 12 months from the date of purchase, unless otherwise noted.
- The retake is only valid for the same exam version that you failed. You cannot use the retake for a different version of the exam.
Voucher Terms and Conditions and Scheduling Your Exam
- Confirmation emails are automatically sent for your exam appointment time.
- Contact the Test Service Provider if your confirmation email is not received the same day.
- Exams must be rescheduled a minimum of 24 hours prior to your appointment time.
- Rescheduling an exam less than 24 hours prior to your appointment or failure to appear for your appointment will result in the forfeiture of your exam fee.
Exam Discounts, Vouchers and Promotional Codes
- Vouchers should be purchased directly through from the CompTIA Store (https://store.comptia.org), the Pearson VUE voucher store (http://www.pearsonvue.com/comptia) or from a CompTIA Authorized Partner.
- CompTIA is not responsible for vouchers obtained through unauthorized resellers or by fraudulent means.
- CompTIA will not replace or refund any voucher that is found to be fraudulent or previously used.
- Individuals who use any unauthorized discount or promotional code may have their exam results invalidated and/or risk up to and including a lifetime ban on all future exams and the nullification of all CompTIA certifications.