Certification Exam Policies

Candidate Agreement
Explains the rules and regulations regarding certification, including the retake policy, candidate conduct policy and the candidate appeals process.

Candidate Testing Policies
Includes accommodations during an exam, exam scoring, exam content and out of country testing policies.

CompTIA Voucher Terms & Conditions
Details the terms and conditions governing CompTIA vouchers.

Candidate ID Policy
Details the acceptable forms of identification candidates may bring to an exam.

Certification Retake Policy
Details the circumstances in which a candidate can retake a certification exam.

Exam Delivery Policies
Includes testing center suspensions, delivery exclusions and beta testing policies.

Continuing Education Policies
Covers certification renewal, candidate code of ethics and audit findings as related to the Continuing Education Program.

Exam Development
Explains the exam development process.

Sharing Your Exam Results
Explains our exam results sharing policy.

Unauthorized Training Materials
Defines unauthorized training materials and the consequences for using them.

Candidate Appeals Process
Describes the process for candidates to appeal sanctions imposed due to exam security or policy violations.

CompTIA Exam Security Hotline
The CompTIA Exam Security Hotline can be used to report security breaches, candidate misconduct, IP infringement, use of unauthorized training materials and other exam security related concerns.